IVR

Do I need to subscribe for reports for the Outbound calls separately?

What are different types of outgoing solutions that SaleSquared provides? What are different way I can reach out to my customers via outgoing calls?

What are the advantages of purchasing a Fixed DID or Virtual Number for my account?

How many DID/Virtual Numbers should I purchase?

Can I select DID/Virtual Number of my choice?

What are the charges associated with purchasing a DID or Virtual Number?

How can I buy a DID or Virtual Number for my SaleSquared account?

How can I add a new DID or Virtual Number?

What is DID or Virtual Number and how can I set it?

How can I delete/remove a DID or Virtual Number from my account?

Terms to do outgoing call from SaleSquared

How do I use search on logs section?

What should I do if the call logs are showing incorrect timings/data?

What are the new features in the live call widget?

What is a live call widget?

What should I do if there is disturbance on calls?

What should I do if my users are not receiving calls from my SaleSquared virtual number, when logs are showing that those calls as missed by Agents?

What should I do if calls to my SaleSquared business number/service number are getting muted?

What should I do if I/my users are not able to hear any voice on IVR calls on my SaleSquared business number/service number?

Can I use my existing number with SaleSquared Cloud Telephony?

What features can I get with SaleSquared Cloud Telephony Service?

Are there any setup charges?

Can I add an existing number as Virtual Number/ DID?

What are the inbound and outbound call charges?

How does pricing work for the voice calls?

How fast can I set up my IVR account?

How to configure OS Ticket to IVRS?

How to configure Collector with IVRS?

How to view Outbound Call Log recordings?

How to create a call flow?

How can I trust SaleSquared not to misuse or sell my data?

How to activate Cloud Telephony Trial?

How can I transfer ongoing calls from the Agent live call page?

How to add, delete and edit employees?

How to configure Simple IVRS?

How to add, delete and edit Department?

How can I turn on or turn off an "Agent status or Call availability" option ?

How to use API to connect two phone numbers?

How to add and delete Audio Files?

How to create Text to Speech ?

How to Configure Zapier for IVRS?

How to Configure Webhook for IVRS?

How to Configure Voice Mail for IVRS?

How to configure Timings for inbound calls?

How to Configure Telegram for IVRS?

How to Configure Sticky Agent for IVRS?

How to configure/ receive SMS on call events in ivr service?

How to Configure Slack for IVRS?

How to view Voice Mail ?

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