How to configure/ receive SMS on call events in ivr service?

1Answer

How to add an SMS?

Select Cloud Phone from Conversations:



Click on Apps from Manage



Select SMS 2.1 from CLoud Phone Apps:



Click on Add New:



Enter the Name, select Sender ID,To, enter Message, select Go To App:



Click on Save:



SMS added successfully:



How to edit an SMS ?

Click on Edit in SMS:



Enter the details to modify and click on Update:



SMS updated successfully:



How to delete an SMS ?

Click on Delete icon in SMS:



SMS deleted  successfully:

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