OBD

How to Configure Microsoft Team for IVRS?

How to add a Microsoft Team?

Select Cloud Phone from Conversations:



Click on Apps from Manage:



Click on Microsoft Team 2.0 from Cloud Phone Apps.



Click on Add New:



Enter the Name,URL,Message, select Go To App:



Click on Save:



Microsoft Team added successfully:



How to edit an Microsoft Team ?

Click on Edit icon from Microsoft Team:



Enter the details to modify and click on Update:



Microsoft Team updated successfully:



How to delete an Microsoft Team ?

Click on Delete icon form Microsoft Team:

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