OBD

How to Configure Announcement for IVRS?

How to create an Announcement?
Select Cloud Phone from Conversations:



Click on Apps from Manage:



Click on Announcement 2.0 from CloudPhone Apps:



Click on Add New:



Enter Announcement Name, select Audio, enter Repeat Count, select Go To App:



Click on Save:



Announcement created successfully:



How to delete an Announcement ?
Click on Delete icon in Announcement:



Announcement deleted successfully:



How to edit an Announcement ?
Click on Edit icon:



Enter the details to be modified and click on Update:

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