OBD

How to Configure IVRS app for IVRS ?

How to add IVRS?

Select Cloud Phone from Conversations:



Click on Apps from Manage



Click on IVRS 2.0 from Cloud Phone Apps:



Click on Add New:



Enter the Name, select the Audio,IVRS no,Go To App,No Of Repeats,Dial Timeout,Invalid DTMF,No DTMF:



Click on Save:



IVRS added successfully:



How to edit an IVRS ?

Click on Edit icon in IVRS app:



Enter the details to modify and click on Update:



IVRS updated successfully:



How to delete an IVRS ?

Click on Delete icon from IVRS app:



IVRS deleted successfully:

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