How to configure holidays for IVR Service?

Answer 1

How to add Holidays?

Select Cloud Phone from Conversations:



Click on Apps from Manage



Click on Holiday 2.1 from Cloud Phone Apps:



Click on Add New:



Enter the Name, Date-Name,If Holiday Go-To,If Not Holiday Go To:



Click on Save:



Holiday added successfully:



How to edit Holidays ?

Click on Edit icon in the Holidays applet:



Enter the details to modify and click on Update:



Holiday updated successfully:



How to delete a Holiday?

Click on the Delete icon from the Holidays app:



Holiday deleted successfully: