OBD

How to Configure Extension for IVRS?

How to add an Extension?

Select Cloud Phone from Conversations:



Click on Apps from Manage:



Click on Extension 2.0 from CloudPhone Apps:



Click on Add New:



Enter Name, select Audio,Retries,If Success Go To,If Not Success Go To:



Click on Save:



Extension added successfully:



How to edit an Extension ?

Click on Edit icon after selecting Extension 2.0 from Apps:



Enter the details to modify and click on Update:



Extension updated successfully:

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