How to Configure Extension for IVRS?

How to add an Extension?

Select Cloud Phone from Conversations:

Click on Apps from Manage:

Click on Extension 2.0 from CloudPhone Apps:

Click on Add New:

Enter Name, select Audio,Retries,If Success Go To,If Not Success Go To:

Click on Save:

Extension added successfully:

How to edit an Extension ?

Click on Edit icon after selecting Extension 2.0 from Apps:

Enter the details to modify and click on Update:

Extension updated successfully:

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