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How to configure Out bound call through Bitrix?

How to add Outbound calling in Bitrix?

Click on Market:



Select Development Resources:



Select Common User case:



Select Others:



Click on Outbound webhook:



Enter the URL(https://api.salesquared.io/bitrix_call) in the Your handler URL:



Copy the Application token number in a notepad:



Select External phone call start in events:



Click on Save:



Select Others in Common User case:



Select Inbound Webhook:



Select method as telephony.externalcall.finish:



Copy the URL into a notepad:



Select Cloud Telephony in Assign permissions:



Click on Save:



Now we have to paste the copied application token and URL in the Salesquared portal Bitrix module.

First login to the salesquared portal

Click here to know[How to Login to Salesquared?](/en/article/how-to-login-to-salesquared-o9e36d/)

Select Bitrix List from Settings:



Click on Add New:



Enter Name, select DID, and paste the application token in the Authentication code and URL in the Webhook URL:



Click on Save:



How to configure the Cloud Telephony in Bitrix

Click on more:



Select Telephony:



Select Connection:



Select Cloud Telephony:



Select Telephony settings in Cloud Telephony:



Select Application: Outbound webhook in default number for outgoing calls:



Select Application: Outbound webhook Forward call to the backup number from:



Select Create separate chart for each call Display telephony calls in messenger:



Click on save:



How to add Employee ID of Bitrix in salesquared.

First we have to check the Employee user ID in Bitrix

Click on Company:



Click on Employees:



Click on Employee Name:



The User ID of the employee will displayed in the URL:



Now login to salesquared.

Click on Cloud Telephony from conversations:



Click on Employees:



Click on Edit of an Employee:



Enter the Bitrix agent number in the place of extension no:



Click on Update:



Now login to Bitrix and click on Make a call Option:



This is how to make an Outbound call through Bitrix.

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