How to configure missed call service?

Answer 1

How to configure Missed Call?

How to add Missed Call?

Select Cloud-Telephony from Conversations:



Select Apps from Manage:



Select Missed Call from Apps:



Enter the Name, select Go To App:



Click on Save:



Missed Call added successfully:



How to edit a Missed Call?

Click on Edit icon form Missed Call app:



Enter the details to modify and click on Update:



Missed Call update successfully:



How to delete a Missed Call?

Click on Delete icon form Missed Call:



Missed Call deleted successfully:



2.How to Create Flow?

  Click on Manage Missed Call:



Click on Flows:



Click on Add New:



Enter Name, select Type,GoTo App:



Click on Save:



Flow created succesfully:



How to Edit a Flow ?

Click on Edit icon in Flows:



Enter the details to update and click on Update:



Flow Updated Successfully:



How to Delete a Flow?

Click on Delete icon in Flows:



If you want to conform to delete it click on Yes else click on No:



Flow Deleted successfully:



3.How to Configure the Flow to DID ?

Click on Cloudphone Config in Manage Missed Call:



Click on Advance:



Select Flow Type and Flow:



Click on Update:



Flow Configured Successfully:



4.How to check the Missed Call Report ?

Click on Manage Missed Call:



Click on 



Select the date and click on Show:



you can download the Report by clicking  on Download button:



Report Downloaded successfully: